How to turn customers into fans & allies.

How can you connect with your key audiences to turn customers into fans and allies and build a customer-centric culture (vs. brand- or product-centric one)?  Customer connection guru Bryan Rutberg joins Adam Peddicord in discussing for the success community!

Bryan Rutberg is a lifelong communicator and relationship builder. The former Director of Microsoft’s renowned Executive Briefing Center, he works with brands and leaders to connect with their most important audiences,their customers. His clients increase engagement with great communications and programs to build loyalty and bring customers’ voices back into the organizations that serve them.