Taking your conversations and turning it into meaningful customer content (& vice versa).

How can I capture my direct conversations with customers & turn them into scalable, value add, content?  What is the best way to get started?  UX content strategy consult & Elless Media Principle Larry Swanson jumps into the booth with Adam Peddicord to explore for the success community!

Larry Swanson is a lifelong publisher and 20-year digital strategist. He hosts the Content Strategy Insights podcast and organizes content strategy meetups in Phoenix and Seattle. In his spare time he plays with Seattle's community samba band VamoLá! and other groups.