Tue, Sep 08 | Online Event

What creates better customer outcomes, leading with an employee or customer-first mentality?

Is it smarter for me to focus on my customers or the employees responsible for their success? Are there effective ways to do both? Customer Success C-Suite leader Dave Willner joins Adam Peddicord to discuss this for the community!
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What creates better customer outcomes, leading with an employee or customer-first mentality?

Time & Location

Sep 08, 2020, 11:00 AM PDT
Online Event

About the Event

Is it smarter for me to focus on my customers or the employees responsible for their success?  Are there effective ways to do both?  Customer Success C-Suite leader Dave Willner joins Adam Peddicord to discuss this for the community!

After a lifetime in hospitality, Dave Willner understands the customer experience.  Willner has taken his unique approach - building the customer experience by optimizing the employee experience to multi branded, complex restaurant and retail companies across the country.  He has a relentless passion for excellence, and knows how to help individuals and organizations reach their full potential.

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