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Tue, Sep 08

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Online Event

What creates better customer outcomes, leading with an employee or customer-first mentality?

Is it smarter for me to focus on my customers or the employees responsible for their success? Are there effective ways to do both? Customer Success C-Suite leader Dave Willner joins Adam Peddicord to discuss this for the community!

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What creates better customer outcomes, leading with an employee or customer-first mentality?
What creates better customer outcomes, leading with an employee or customer-first mentality?

Time & Location

Sep 08, 2020, 11:00 AM PDT

Online Event

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About the Event

Is it smarter for me to focus on my customers or the employees responsible for their success?  Are there effective ways to do both?  Customer Success C-Suite leader Dave Willner joins Adam Peddicord to discuss this for the community!

After a lifetime in hospitality, Dave Willner understands the customer experience.  Willner has taken his unique approach - building the customer experience by optimizing the employee experience to multi branded, complex restaurant and retail companies across the country.  He has a relentless passion for excellence, and knows how to help individuals and organizations reach their full potential.

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