Bringing customers to the center of the conversation in a product & partner centric culture.

Does your company think partners and products first?  How can you as the Customer Success leader get them to think customer first?  Renowned Starbucks services and operations executive and business strategist Christine McHugh shares her lessons from a life lived from barista to the board room.

Advisory Board member for GritLink, President of the board for the Green Apron Alliance, and a former Starbucks executive, Christine McHugh brings nearly 30 years of experience leading customer support, operations, and business strategy to her consultation service Christine McHugh consulting.  Christine specializes in bringing executive leadership experience to consult and coach on strategic planning, operations, culture and talent development within customer-centered service industries.  When not helping executives locate their organization’s next horizons, she may be found training for marathons in the Seattle metro area.