Creating the exceptional customer focused learning curriculum.
Time & Location
About the Event
How do you best raise your customers awareness and teach behavioral change with your solutions? What are the methods that make customer education "stick"? Noted author & MediaPRO Chief Learning Officer Dr. Tom Pendergast joins Adam Peddicord in discussing this for the success community!
Dr. Tom Pendergast is MediaPRO's Chief Learning Officer and the author of 19 publications and hundreds of blog articles. Creator of MediaPRO's security awareness program curriculem and content, Tom's leveraged his academic background to generate learning programs that empower participants to maintain better control over their digital privacy and security. A historian by training, he's passionate about helping people figure out how to navigate our complicated digital world, both at work and at home. Fascinated with digital transformation, he looks at what forces are at play in the world and how they shape our lives. Viewing the digital transformation we’re going through as a kind of personal challenge, Dr. Pendergast is always thinking about how he can construct a meaningful life and remain authentic and grounded when the forces at work in our culture pull him in other directions. Curious as hell and a voracious reader, Tom likes to move quickly through space, which requires tremendous focus. This leads Dr. Pendergast to follow his other passions, which are hiking, running, and driving his car on a race track.