The U.S. honored its more than 1.1 million war dead yesterday. The same day, thousands more lost their jobs to a downsizing playbook 40 years of research shows doesn't work. From Klarna's failed AI rehire reversal to MIT's 2025 NANDA findings on enterprise AI struggles, the data keeps revealing the same pattern: when companies forget the knowledge their people carry, the cost compounds for years. So why do we keep repeating the same mistakes, and what does it take to actually

Healthcare doesn't have a revenue problem. It has a Revenue Operations identity crisis. Two completely different systems run in parallel — SaaS RevOps on one side, hospital Revenue Cycle on the other. Both call themselves "revenue." Neither is complete. And AI is accelerating the collision. Inside: where the $48B blind spot lives, why payers are pulling ahead, and what healthcare leaders need to do before the gap widens further.