Adam PeddicordJul 7, 2020How to Have Courageous ConversationsHow do you move to inclusion & belonging? DEI transformation consultant Dr. Kimberly Harden & Adam Peddicord explore for customer success!
Adam PeddicordJul 1, 2020Bringing Customers to the Center of the Conversation in a Product & Partner-Centric CultureHow can customer success leaders get their businesses to think in a customer-centric way? This episode with Christine McHugh shares how!
Adam PeddicordJun 24, 2020Not Letting the Contract get in the way of the RelationshipHow can you best put the contract in front of the customer without placing revenue at risk? Attorney Heather Campbell advises in this vlog.