Adam PeddicordOct 8, 2020Creating the Exceptional Customer Focused Learning CurriculumHow do you best raise your customers awareness & teach behavioral change with your solutions? Dr. Tom Pendergast & Adam Peddicord discuss
Adam PeddicordSep 8, 2020What Creates Better Customer Outcomes, Leading with an Employee or Customer-First Mentality?What's better, focusing on my customers or the employees responsible for their success? Veteran COO Dave Willner & Adam Peddicord review.
Adam PeddicordAug 25, 2020Best Practices for Leveraging Data Science in Customer SuccessWhat is data science & how should customer success leverage it? Chief Scientist Rob Jasper & Adam Peddicord discuss in this video!
Adam PeddicordAug 13, 2020Maximizing the Potential of the Customer RelationshipHow can I leverage my personal toolkit to expand my relationship with customers? Nicole Jansen & Adam Peddicord discuss in this video!