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Pivoting Your Business to Meet the Customer Where They’re At.

Updated: Jul 22, 2020

What do you do when 50% of your revenue moves to 2021? How can you spot your customer or industry is under duress and get ahead of it? Serial technology entrepreneur and Basketball Travelers Director of Development Brian Ratzliff helps helps me explore these questions for the customer success community in this episode of Customer Success by Design - LIVE!!!

As an action oriented individual I ask and encourage each guest to share which charitable and social change organizations they'd like to promote and share to help combat COVID-19 & social injustice. You may find the list of organizations I am active with and support here.

Thank you for watching Brian's and my discussion on pivoting your business to meet your customers where they're at. I look forward to seeing you at one of my future live stream events here.



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