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Customer Success Trends in Machine Learning & AI

Updated: Dec 27, 2020

Are the bots taking everything over in Customer Success? What “does” machine learning & AI even really mean? What are the best practices for driving exceptional CX leveraging these tools? Demand-gen & customer loyalty guru Terry Miller drops his knowledge on this and more in this episode of Customer Success by Design - LIVE!!!

As an action oriented individual I ask and encourage each guest to share which charitable and social change organizations they'd like to promote and share to help combat COVID-19 & social injustice. You may find the list of organizations I am active with and support here.

Terry asks you support the Eastside Baby Corner which provides essential care, safety and health goods for children who are living in poverty or experiencing homelessness or family disruption.

Thank you for watching Terry's and my discussion on Customer Success trends in machine learning and AI. I look forward to seeing you at one of my future live stream events here.



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