Updated: Dec 27, 2020
Are the bots taking everything over in Customer Success? What “does” machine learning & AI even really mean? What are the best practices for driving exceptional CX leveraging these tools? Demand-gen & customer loyalty guru Terry Miller drops his knowledge on this and more in this episode of Customer Success by Design - LIVE!!!
As an action oriented individual I ask and encourage each guest to share which charitable and social change organizations they'd like to promote and share to help combat COVID-19 & social injustice. You may find the list of organizations I am active with and support here.
Thank you for watching Terry's and my discussion on Customer Success trends in machine learning and AI. I look forward to seeing you at one of my future live stream events here.