What "is" Customer Success, and why you should care?

Have you ever heard of Customer Success? Have you always wondered what exactly "it" is? This video will leave you able to:

  1. Understand the problems customer success aims to solve

  2. Define the customer success methodology

  3. Gain exposure to the foundational pillars of customer success

  4. Familiarize yourself with the top KPIs associated with customer success

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