Adam PeddicordAug 6, 2020Laying the Foundation for your CSM RoleWhat do you envision your Customer Success Manager to be responsible for? Melissa Shaw & Adam Peddicord discuss in this video guide.
Adam PeddicordAug 4, 2020What Customer Success Hiring Managers & Candidates Really Need to Focus on to Find the Best Fit.What expectations should a CS leader & candidates have when starting their search in today's market? Sal Canino & Adam Peddicord discuss!
Adam PeddicordJul 29, 2020Setting Up the Customer for Success with the First BDR OutreachHow do I build trust with my initial cold call? How does that help in customer success? Wendy Weiss and Adam Peddicord discuss!