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Taking your Conversations and Turning it into Meaningful Customer Content (& Vice Versa)

Updated: Aug 20, 2020

How can I capture my direct conversations with customers & turn them into scalable, value add, content? What is the best way to get started? UX content strategy consultant & Elless Media Principle Larry Swanson jumps into the booth to help Adam address this topic for the customer success community in this episode of Customer Success by Design - LIVE!!!

As an action oriented individual I ask and encourage each guest to share which charitable and social change organizations they'd like to promote and share to help combat COVID-19 & social injustice. You may find the list of organizations I am active with and support here.

Larry asks that you consider supporting The COVID Tracking Project is a volunteer organization launched from The Atlantic and dedicated to collecting and publishing the data required to understand the COVID-19 outbreak in the United States.

Thank you for watching Larry's and my discussion on pivoting your business to meet your customers where they're at. I look forward to seeing you at one of my future live stream events here.



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