How do I transition effective in-person customer relationships to our new remote norm? How do I assure I'm deepening customer connection when I can't even shake their hand? SaaS Digital Marketing & PR Communication Account Director Matthew Ramos discusses with Adam for the customer success community in this episode of Customer Success by Design - LIVE!!!
As an action oriented individual I ask and encourage each guest to share which charitable and social change organizations they'd like to promote and share to help combat COVID-19 & social injustice. You may find the list of organizations I am active with and support here.
Matthew asks that you consider supporting God's Love We Deliver which prepares and delivers nutritious, high-quality meals to people who, because of their illness, are unable to provide or prepare meals for themselves.
Thank you for watching Matthew's and my discussion on pivoting your business to meet your customers where they're at. I look forward to seeing you at one of my future live stream events here.